Anti-Fraud & Scam Toolkit / Tool 11

Recovery Claim Check

After a loss, new helpers can sound convincing. Examine the recovery claim before sending more money, access credentials or documents.

01 / Context

Treat the second approach as a new claim.

A familiar case number or details of your earlier loss do not prove that a new contact can recover funds. Legitimate legal or technical services can exist; they call for a verifiable remit, identifiable counterparty and clear fees.

If you already shared access

Contact your bank, exchange or platform using an official channel you found independently and secure the affected accounts. Do not provide further codes or remote access.

02 / Examine the offer

What claims or requests have you received?

Answer from what you can actually see. Unsure is a useful answer that shows what still needs checking. Your answers are neither saved nor submitted.

01 Did the offer arrive unsolicited after a loss?
02 Does the person claim to represent an authority, court, law firm or exchange without independent confirmation through an original source?
03 Is recovery described as guaranteed or already approved?
04 Is payment demanded before recovery, such as tax, release, processing or crypto fees?
05 Are you asked for a seed phrase, one-time code, remote access or login?
06 Is immediate action demanded under a supposed short deadline?
07 Are the legal entity, fee arrangement and exact remit vague?
08 Are records for the investigation or repayment withheld or replaced with screenshots?
Verify independently

Who can actually do what?

Forensic analysis can document traces; it does not automatically provide control over funds. A law firm can assess claims but cannot guarantee an outcome. Verify identity, scope and fees independently in each case.